Sachin H. Jain, President and CEO, Board Director at SCAN Health Plan, shared on LinkedIn:
“I spoke today with a colleague who had an angry confrontation while on a business trip. She was the target of racist vitriol.
She was nervous as she told me about the episode. Not about what had happened – but about her reaction. She worried she had been too harsh. Too direct. Unwilling to let it pass.
Rather than scolding her for reacting to this individual, I told her she did exactly the right thing.
There was a time in corporate America and in healthcare when the expectation was different.
- Accept it’s.
- Absorb it.
- Deflect it.
Move on like nothing happened.
Even when someone attacked the very essence of your being.
I was reminded of my own encounter with a racist patient during my residency – and the evolution in professional norms.
In many ways, we have gone backwards in racial civility in the United States in the last decade.
But we have moved on some from our culture of quiet tolerance of intolerance.
And I think that’s progress.
I share my original essay, “The Racist Patient,” below.”
Other articles featuring Sachin H. Jain on OncoDaily.