Norman Ng
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Norman Ng: A Thoughtful New Choice for Patients at Gleneagles Hospital

Norman Ng, Director of Patient Advocacy and Public Affairs at Healthcare Thinkers, shared a post on LinkedIn:

Gleneagles Pharmacy Hong Kong opens: a thoughtful new choice for patients

Today, visit Gleneagles Hospital Hong Kong’s new pharmacy, Gleneagles Dispensary, for the opening of Gleneagles Dispensary. As a patient who frequently visits Gleardneagles Hong Kong for treatment, the opening of this pharmacy is undoubtedly a great blessing for us. It not only makes the medical process smoother, but also brings real convenience to daily health management.

Superior location and environment
The pharmacy is located inside Gleneagles Hospital, and the eye-catching ‘Gleneagles Dispensary HONG KONG’ sign at the entrance is instantly recognizable. Walking into the store, the clean and bright space design is comfortable, with medicines and care products neatly displayed behind the counter, paired with soft lighting, creating a professional and warm atmosphere. Whether you are a patient who has just completed an outpatient clinic or a family member accompanying you, you can easily find what you need here.

Wide selection of products
Gleneagles Pharmacy shelves are filled with a wide range of common medications and healthcare products, from prescription drugs to over-the-counter medications (such as pain relievers, cold medicines, vitamins) to daily care products (such as band-aids, disinfectants, skin creams). It is particularly worth mentioning that the pharmacy also provides some hospital-specific medical consumables, allowing patients to purchase everything they need in one stop without having to run around. This is a thoughtful design for patients like me who need to take medication for a long time or have regular follow-up visits.

Professional services and digital convenience
The service at the pharmacy is equally appreciated. The pharmacist team is professional and patient, carefully checking medications according to doctors’ prescriptions and providing medication guidance to ensure patient medication safety. The store also has a QR code scanning area to support online appointments for medication collection or inquiry about medication information, and digital services make the process more efficient. Additionally, the pharmacy accepts various payment methods, including Octopus, credit cards, and mobile payments, making checkout quick and convenient.

Profound significance for patients
For us regular customers, the opening of Gleneagles Pharmacy is not only an extension of medical services but also a careful response to patient needs. It allows us to easily purchase drugs in the hospital, reducing the hassle of traveling out, especially for patients with limited mobility or long-term treatment. In the future, I believe this pharmacy will become a highlight of Gleneagles Hong Kong, bringing warmth and peace of mind to more patients.

Gleneagles Dispensary, thank you for making our journey to medical treatment easier! I look forward to continuing to experience your considerate service in the future!”

Norman Ng: A Thoughtful New Choice for Patients at Gleneagles Hospital

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