Douglas Flora, Executive Medical Director of Yung Family Cancer Center at St. Elizabeth Healthcare, President-Elect of the Association of Cancer Care Centers, and Editor in Chief of AI in Precision Oncology, shared a post on LinkedIn:
“The Other KPI 2: Dignity Preservation Index (DPI)
Cancer is efficient at stripping away control.
Appointments are scheduled for you. Decisions feel pre-shaped. Time compresses. Even language becomes foreign. Most losses of dignity are not dramatic—they are procedural.
This is The Other KPI: Dignity Preservation Index (DPI).
It asks a simple question: did care leave the patient feeling respected, informed, and still themselves?
Courtesy alone does not protect dignity. Explanation does. Choice does. Time—however brief—does.
This week’s exercise:
Ask yourself where dignity is quietly gained or lost in your workflows. Not through intent, but through design. Through how information flows. Through how much room there is to ask one more question.
If this reflection resonates, save or share the post so it stays with you. And if you can name an Other KPI you wish your dashboard showed, leave it in the comments—I’m collecting them for next week.
Dignity, like trust, is built in small moments—but lost in their absence.”
You can also read: The Other KPI—Measuring Patient Suffering Burden in Cancer Care.
More posts featuring Douglas Flora.