David Zaas, Chief Executive Officer at Duke University Health System, shared on LinkedIn:
“The real opportunity for AI in healthcare is to redesign how care gets delivered.
For too long, we have tried to fit new technology into an old model. I think we have an opportunity to go further.
Imagine a model where the physician remains accountable for a patient’s care, but leads a broader team. Depending on what a patient needs, that may mean a physician, nurse, pharmacist, social worker or another member of the care team.
AI can help make that system work more intelligently, while preserving the trust at the center of the physician-patient relationship.
We are already beginning to test pieces of this at Duke University Health System. Some tools can take routine work like prescription refills and prior authorizations off a clinician’s plate.
Others, like Scout, synthesize years of information in a patient record so clinicians can spend less time searching and more time applying their judgment.
The goal is to give every member of the care team more time to work at the top of their training and focus on what requires their judgment, expertise and human connection.
That’s the model I want us to build.
One that’s better for patients, and more fulfilling for the people who care for them.”
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