Toufic Kachaamy/cancercenter.com
Apr 14, 2025, 10:05
Toufic Kachaamy: Assuming negative intent is one of the fastest ways to erode trust
Toufic Kachaamy, Chief of Medicine and Medical Director of Gastroenterology at City of Hope Phoenix, shared a post on LinkedIn:
“Assuming negative intent is one of the fastest ways to erode trust: at work, in healthcare, in politics, and in life.
Once we believe someone is acting with ill will, our minds get to work not to understand, but to prove ourselves right. We gather evidence, highlight flaws, and ignore any data that doesn’t match the narrative.
The result?
- Empathy fades.
- Extremes grow louder.
- Relationships fracture.
- Progress stalls.
This mental trap doesn’t just hurt individuals, it fractures teams, organizations, and even nations.
But there’s a better path:
- Assume good intent or at least pause long enough to ask why.
- Seek clarity before casting judgment.
- Extend curiosity before criticism.
- Because trust isn’t built on certainty it’s built on grace.
Let’s create spaces where understanding beats assumptions. That’s how we all win instead of all losing.”
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