Sachin H. Jain: I had a great discussion with Ron Southwick, Editor of Chief Healthcare Executive, on the need for us to stop normalizing the abnormal in healthcare.

Quoting Sachin H. Jain, President and CEO of SCAN Group and Health Plan, on LinkedIn:

“I had a great discussion with Ron Southwick, Editor of Chief Healthcare Executive, on the need for us to stop normalizing the abnormal in healthcare.

Some additional topics we discussed:

-the rise of the middle-man economy
-the health industry leadership crisis
-obstacles to true ‘value-based care’

An excerpt of our discussion:
‘I think we have a leadership crisis, wherein we’ve normalized a very slow pace of change,’ Jain says. ‘That, unfortunately, isn’t yielding the kind of results that we’d like to see for patients.’

Due to what Jain described as the combination of cost pressures, outsourcing trends, and the ‘vendor-ization’ of healthcare, Jain says the industry is getting more disjointed.

And he says that’s a contributing factor in the failure to see better outcomes.
‘In every other industry, the outcomes get better year after year after year, the products get better,’ Jain says. ‘You know, the next version is better than the last version. In healthcare, we don’t see that kind of progress.’

In fact, Jain says, ‘I would argue that we’re going backwards.’

Health systems should look at doing more in-house to create a more integrated experience, Jain says.

‘At the end of the day, the explosion of middlemen in healthcare has largely kind of paralleled the explosion of waste,’ Jain says.”

For the full interview click here.
Source: Sachin H. Jain/LinkedIn