Rod Hanners, CEO of Keck Medicine of USC and President and CEO of USC health system, shared on LinkedIn:
“I read a lot of books about leadership – some on my own and others as part of the book clubs we sponsor through our middle manager professional development program. One of my favorites continues to be How Full is Your Bucket? Positive Strategies for Work and Life by Tom Rath and Donald Clifton. It was first published over 20 years ago, but its concepts have stuck with me and influenced how I interact with people every day.
The book uses a metaphor that we are all equipped with a dipper and a bucket. We each use our dipper to either fill or dip from someone’s bucket through our interactions. Through even our briefest interactions in our personal and professional lives, we have the power to fill someone else’s bucket by making them feel good with a compliment or recognition, or we can dip from their bucket by saying or doing something negative.
When I finish my last day as CEO of Keck Medicine of USC next week, I will leave with an overflowing bucket. Through the actions of so many of you across our health system, I have seen that a single person has the power to change an entire environment by focusing on the strengths of those they interact with every day. I’ve been enormously proud to watch our teams approach their work with a commitment to help each other be successful and fill each other’s buckets, which leads to positive, high-trust environments where excellence lives.
Serving as your CEO has been the honor of a lifetime. I take with me memories of our accomplishments that have advanced the exceptional care we provide and helped both our patients and staff members face some of the worst challenges of their lives. I will especially remember your words and actions over the past week, which have touched me deeply.
Under your leadership and stewardship, our mission continues.”
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